Understanding your challenges and your requirements allows us to provide you with answers and tailor-made solutions for all your projects. We provide reliable systems using the most up-to-date technology with a guarantee of full quality of service, from the design phase through to the implementation of your networks and deployed services.
Our value proposition is based on 5 major points:
Robust Network Design, Managed Project Steering
We always assign a pre-sales engineer and a project manager to design and deploy your project, and we also provide:
- Tailor-made, scalable network architecture, designed and implemented by qualified engineers;
- Fully-mastered technologies and SLA commitments to guarantee maximum service availability;
- Qualified project managers who have experience working with key accounts.
High-Quality Proactive Support
Customer support is provided by a technician from our NOC with in-depth knowledge and understanding of your networks and services.
- Supervision of over 100 customer networks and 650 VSAT stations;
- NOC available 24/7 - direct contact with your staff;
- 1st & 2nd level multilingual teams to carry out supervision, diagnosis and intervention;
- A network of local partners certified in Sonema procedures in 40 African countries.
Dedicated and Robust Infrastructures
- 2 teleports (Paris and Frejus - France)
- 20 C- and Ku-band antennas
- POP in London, Paris, Frejus, Sophia-Antipolis
- Interconnection to the major European hubs with Tier-I operators
- 200 sq.m. private data room
- Redundant: energy, AC, connections
- Physical security: access control, anti-intrusion system
- Software and hardware security: 24/7 supervision, firewall...
- Customisable offices and meeting rooms from 30 to 100 sq.m.
- 60-seat auditorium, audio description, video recordings…
- Audio, Video, Wi-Fi, Ethernet, disabled access